Getting to know clients is what Gretchen enjoys most about working at IEM. With more than twelve years of office administration and customer service experience, she finds importance in enhancing the client experience while keeping things running smoothly and seamlessly behind the scenes. If you call in to IEM or visit the office for a meeting, you’ll hear her voice or see her face first. As the resident gatekeeper, she enjoys welcoming clients and making them feel right at home.
When she isn’t at the office, you can find her biking, training for her next marathon, fishing, and camping (she likes to be outdoors as much as possible!). Gretchen studied at the University of Iowa and now lives in Burnsville with her husband and their cat Reggie.